Privacy Policy

A legal disclaimer

Privacy Policy

Effective Date: January 2, 2026

At TANA BANA, we value the trust you place in us. This Privacy Policy describes how Suraj Bhan Sunil Kumar & Co (collectively "TANA BANA", "we", "our", or "us") collects, uses, and protects your personal information when you visit our website or make a purchase.

1. Information We Collect

When you interact with TANA BANA, we collect certain information to provide a seamless shopping experience:

• Personal Identity: Name, email address, phone number, and shipping/billing address.

• Payment Details: We do not store your credit/debit card information. All payments are processed through secure, third-party payment gateways.

• Technical Data: IP address, browser type, and device information used to access our site.

• Order History: Details of the sarees you have viewed, added to cart, or purchased.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process and fulfill your orders, including sending shipping updates.

• To communicate with you regarding customer service inquiries or promotional offers.

• To improve our website functionality and personalize your shopping experience.

• To detect and prevent fraudulent transactions.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We only share data with trusted partners necessary for business operations:

• Logistics Partners: Courier services (e.g., BlueDart, Delhivery) to deliver your sarees.

• Payment Processors: Secure gateways to handle transactions.

• Legal Requirements: If required by law to comply with legal processes or government requests.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and items in your shopping cart. You can choose to disable cookies through your browser settings, though some website features may not function properly as a result.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request the correction of inaccurate personal data.

• Request the deletion of your account and data (subject to legal record-keeping requirements).

• Opt-out of marketing emails by clicking the "Unsubscribe" link in any of our communications.

7. Changes to This Policy

TANA BANA reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date."

8. Contact Us & Grievance Officer

If you have any questions regarding this Privacy Policy or the handling of your data, please contact our Grievance Officer:

Attn: Privacy Officer Suraj Bhan Sunil Kumar & Co (TANA BANA) 1490, Gali Pipal Wali, Nai Sarak, Chandni Chowk, Delhi - 110006